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LabourSeva

Ministry of Labour & Employment

Government of India

Last Updated:
Important Notice Dated: 01 February 2024

Mandatory KYC Update for All Registered Users

Reference No: LS/2024/KYC/001 | Category: Compliance

Action Required Before 31st March 2024

As per the directives of the Ministry of Labour & Employment and the Reserve Bank of India (RBI) guidelines on Know Your Customer (KYC) norms, all registered users of LabourSeva portal are required to update their KYC details on or before 31st March 2024. Failure to comply may result in temporary suspension of services until verification is completed.

Background

In accordance with the Prevention of Money Laundering Act (PMLA), 2002 and the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, all financial service providers are mandated to maintain updated KYC records of their customers.

LabourSeva, being a government-authorized fintech service provider under the Ministry of Labour & Employment, is required to ensure 100% KYC compliance for all active user accounts. This exercise is part of the Digital India initiative to ensure secure and transparent delivery of financial services to beneficiaries.

Who Should Update KYC?

All registered Retail Partners (CSPs/Bank Mitras)
All Distributors and Master Distributors
Individual Customers with active service accounts
Administrative users with financial transaction access

Documents Required for KYC Update

User Category Mandatory Documents Additional Documents
Retail Partner Aadhaar, PAN, Shop License GST Registration (if applicable)
Distributor Aadhaar, PAN, Business Registration TAN, GST Certificate
Customer Aadhaar, PAN Passport/Driving License/Voter ID

Step-by-Step KYC Update Process

1

Login to Your Portal

Access your respective portal (Admin/Retailer/Customer/Distributor) using existing credentials.

2

Navigate to Profile Section

Click on "My Profile" or "Account Settings" from the dashboard menu.

3

Select KYC Update

Click on "Update KYC" button. You will be redirected to the secure verification page.

4

Upload Documents

Upload clear scanned copies (PDF/JPG, max 2MB) of required documents.

5

Verify via OTP

Complete Aadhaar e-KYC through OTP verification on registered mobile number.

6

Submit for Approval

Review details and submit. You will receive confirmation within 48 hours.

Consequences of Non-Compliance

  • Temporary suspension of transaction capabilities from 1st April 2024
  • Hold on commission payouts and settlements
  • Restriction on new customer onboarding
  • Monthly penalty of ₹500 for business accounts (as per RBI guidelines)

Need Assistance?

For technical support or queries regarding KYC update, please contact:

Helpline: 9976244660 (Toll Free)
Email: c2bs.in@gmail.com

Important Dates

Notice Date 01 Feb 2024
Last Date 31 Mar 2024
Days Remaining Calculating...

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